Have you ever gotten one of those calls that stops you in your tracks? I got one of those calls last week and it was a call that is going to change what we at FWI will be doing for the foreseeable future. We will continue to provide the excellent service you have come to expect from FWI and we hope that as we go forward the changes we are making will be nearly invisible to you. We thank you for your patience as we figure out how best to proceed.
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